Privacy Policy

1. Company Information

This Privacy Policy applies to GIONA Technologies operating the platform GionaNexus (gionanexus.com). Registered office: W-126, 3rd Floor, 3rd Avenue, Anna Nagar, Chennai, Tamil Nadu 600040, India.

Support email: support@gionanexus.com | Phone: +91 98849 22328

2. Information We Collect

• Identity data: Full name
• Contact data: Email address, mobile number
• Payment data: Transaction reference, payment status (we do not store card/UPI credentials)
• Usage data: Pages visited, browser type, IP address, timestamps
• Communication data: Enquiry messages sent via contact forms

3. How We Use Your Information

• Process course enrolments and issue certificates
• Respond to enquiries and callback requests
• Send course updates, schedules, and important notices
• Improve platform features and user experience
• Comply with legal and regulatory obligations

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with:

• Payment processors (Razorpay / UPI gateways) to complete transactions
• Government authorities if required by law
• Cloud hosting providers strictly for infrastructure purposes

5. Cookies

We use essential cookies to operate the site and analytics cookies to understand usage patterns. No third-party advertising cookies are used. You may disable cookies in your browser settings; some site features may not function correctly as a result.

6. Data Retention

Personal data is retained for the duration of your course access and for up to 3 years thereafter for record-keeping and compliance. You may request deletion by emailing us.

7. Your Rights

Under applicable Indian privacy law you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications

To exercise these rights, email support@gionanexus.com.

8. Security

This site operates exclusively over HTTPS. We implement industry-standard security measures to protect your data. No method of electronic transmission is 100% secure; we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy periodically. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance.

10. Contact

Questions about this policy? Contact us at support@gionanexus.com or call +91 98849 22328.